Given the highly perishable nature and limited shelf life of our products, your purchase is considered final once your package has been shipped. Packages are shipped with no signature required using Fedex and/or UPS as the courier(s). If the courier is unable to access your home or building, they will make the final determination as to deliver your package or reattempt delivery the next day.
Products are shipped in packaging that can maintain adequate temperature for up to 48 hours depending on weather conditions. We will not be held liable for what happens to your package during or after the delivery of your package. No refund will be given for packages that are discarded, stolen, or spoiled due to lack of timely refrigeration. These events are out of our control and we do not insure our shipments.
No refunds will be issued for a negative experience of our products. Everyone is different and may/will have a different reaction to juices or juice cleansing. Numerous factors such as your personal diet, activity level, and medical history are just a few of many variables that will determine your experience with our products.
If your order arrives incorrect, please notify us immediately so we can quickly make the most appropriate remedy. In most cases, we will provide partial refunds if a mistake or mix up occurs and is considered our fault. Please check that you received the correct products and refrigerate them as soon as possible.
We will not issue a refund if you are unsatisfied with your personal expectations or goals of using our products. Raw Juicery does not make medical or health claims of any kind regarding the use of the products listed on this site. We do not guarantee weight loss, health improvement, or any other change. You should consult with a healthcare professional before starting any diet, exercise, supplementation or medication program. Statements made on rawjuicery.com about the products and potential benefits have not been evaluated by the U.S. Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent disease. Like any other food or remedy, some plants and herbs do have side effects. If you have a health concern of any kind, you must consult with your healthcare professional. Information presented by Raw Juicery is for educational purposes only and is not meant to substitute for the advice of a doctor or other medical professional.