Refund Policy

Given the highly perishable nature and limited shelf life of our products, your purchase is considered final as soon as your order ships. Packages are shipped with No Signature Required using either Fedex or UPS as the courier(s). If the courier is unable to access your home or building, they will make the final determination as to deliver your package or reattempt delivery the next day. Products are shipped in packaging that can maintain adequate temperature for up to 48 hours depending on weather conditions. We will not be held liable for what happens to your package during or after the delivery is made. No refund will be issued for packages that are lost, discarded, stolen, or spoiled if no fault can be assigned to the courier or ourselves. These events are out of our control and we do not insure our shipments.

No refunds will be issued for a negative experience of our products. Everyone is little different and reactions to our juices or juice cleanses can range. Numerous factors such as your personal diet, activity level, and medical history are just a few of many variables that may affect your experience with our products.

If your order arrives incorrect, please notify us immediately so we can quickly make the most appropriate remedy. In most cases, we will provide partial refunds in the event that a mistake or mix up occurs and is determined to be our fault. Please check that you received the correct products and refrigerate them as soon as possible.

We DO NOT make medical or health claims of any kind regarding the use of our products listed on our site. We will not issue a refund if you are unsatisfied with your personal expectations or goals with using our products. We do not guarantee weight loss, health improvement, or any other change. You should consult with a healthcare professional before starting any diet, exercise, supplementation or medication program. Statements made on rawjuicery.com about the products and potential benefits have not been evaluated by the U.S. Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent disease. 

Information presented by Raw Juicery is for educational purposes only and is not meant to substitute the advice of licensed medical professionals. If you have a health concern of any kind, you should definitely consult with your doctor.